Effective Date: [5 February 2025]

Last Updated: [5 February 2025]

Welcome to Genious19 (the "Platform"), a car rental service designed to provide seamless vehicle booking for our guests ("you," "your," or "guest"). By accessing or using our services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms form a legally binding agreement between you and Genious19. Please read them carefully as they contain important information about your rights, remedies, and obligations.

1. Eligibility

The Services are exclusively for individuals who:

• Meet the legal age requirements for driving and booking rentals in their jurisdiction.
• Hold a valid driver’s license and possess verifiable insurance coverage.
• Comply with all local, state, and federal laws, including traffic and vehicular regulations.

Prohibited Use: The Services are not available to individuals who do not meet these eligibility requirements. Attempts to circumvent these requirements may result in denial of services or permanent bans.

2. Booking and Responsibilities

2.1 Booking Requirements

• Full legal name.
• Email address.
• Mobile phone number.
• Residential address.
• Valid driver’s license details.
• Insurance coverage information.
• Payment method details (credit or debit card).

2.2 Personal and Payment Details Collection

By completing a booking, you consent to Genious19 collecting the following personal and payment details:

• Name, address, phone number, and email.
• Driver’s license and proof of insurance coverage.
• Payment card details, including card number, expiry date, and CVV.

Privacy: This data is collected for the sole purpose of processing your booking, ensuring compliance with legal requirements, and providing a secure and efficient rental experience.

Important Notice: By booking, you acknowledge that the platform securely processes your personal and payment details through its payment gateway.

2.3 Responsibilities of Guests

• Provide truthful and accurate information.
• Comply with traffic laws and rental policies during your rental period.
• Notify Genious19 immediately of any accidents, damages, or issues with the rented vehicle.
• Ensure timely vehicle return in the same condition as it was provided.

Failure to comply with these responsibilities may result in additional fees, penalties, or legal consequences.

3. Payments, Fees, and Taxes

3.1 Payment Authorization

• Store your payment credentials for the duration of your rental transaction.
• Automatically charge your account for fees, deposits, penalties, or damages incurred during your rental.

3.2 Fee Structure

• Rental charges.
• Applicable taxes.
• Optional additional services.
• Security deposits, late fees, or administrative charges, as applicable.

3.3 Taxes

All applicable taxes are calculated and displayed at checkout. Genious19 complies with local tax laws and regulations.

3.4 Refundable Deposits

Deposits are held to cover potential damages or late fees and are refunded within 24 hours of trip completion following a vehicle inspection. Any deductions will be communicated transparently.

4. Cancellations and Refunds

• Cancellations within 24 Hours of Booking: Full refund issued.
• Cancellations after 24 Hours or Close to the Start Date: Partial refund may apply, subject to evaluation.
• No-Show or Late Cancellation: No refunds will be issued.

Refunds are processed within 7 business days.

5. Your Responsibilities

By using our Services, you agree to:

5.1 Provide Accurate Information

Ensure all personal, driving, insurance, and payment details provided during the booking process are accurate and verifiable. Submission of false information may lead to booking cancellation and legal action.

5.2 Care for the Vehicle

• Drive responsibly and within the limits of the law.
• Notify Genious19 of any accidents or damages immediately.
• Return the vehicle on time and in the same condition as when received.

Failure to adhere to these responsibilities may result in penalties, additional charges, or legal consequences.

5.3 Use of Rental Vehicles

• Illegal purposes.
• Commercial activities or ridesharing.
• Racing or any activity that jeopardizes the safety of passengers or the vehicle.

6. Prohibited Activities

• Circumventing Genious19 policies or fees.
• Providing false or misleading information.
• Using vehicles in unsafe or unauthorized ways.

Violations may result in denial of services and legal consequences.

7. Insurance and Protection Plans

Genious19 does not offer any insurance services. Guests must have valid personal or third-party insurance coverage before or after completing the booking on our website and will be required to submit the insurance coverage receipt via email or text before the booking can be confirmed. We also can suggest an insurance provider but are in no way related to them, and it is totally up to the user to use their services or their preferred insurance provider.

8. Liability and Indemnification

• Your use of the Services.
• Accidents or damages caused during your rental period.
• Violations of these Terms.

Genious19 is not liable for indirect, incidental, or consequential damages.

9. Dispute Resolution

All disputes will be resolved through binding arbitration. By booking, you waive the right to participate in class-action lawsuits.

Opt-Out Clause: You may opt out of arbitration within 30 days of your first booking by notifying Genious19 in writing.

10. Policy Enforcement and Updates

Genious19 reserves the right to enforce these Terms at its sole discretion and to update them at any time. Continued use of the Services implies acceptance of updated Terms.

Contact Us

• Email: genious19@yahoo.com
• Phone: 9042269350